- #Crowdstrike falcon dlp upgrade#
- #Crowdstrike falcon dlp software#
- #Crowdstrike falcon dlp license#
- #Crowdstrike falcon dlp plus#
Hell, even Symantec (as horrible as they are) would at least take the time to go over stuff I didn't understand with me over the phone or in a remote session.
#Crowdstrike falcon dlp software#
In my opinion, this alone makes their software worthless in my eyes. We were given a "hot line" support number to call but only when your ass is on fire and completely ablaze am I allowed to actually call it (seriously, I tried one time and got horribly chastised). 99% of what I know about CS and Falcon was through Google-Fu. Let me first say, we never received an ounce of training, introduction, or anything of the like to Falcon and how it even works. The product itself isn't so bad, its the damn support you receive- or well, lack thereof. I work as an Cyber Security specialist and just a few months ago, my supervisor wanted us to switch to CrowdStrike from Symantec. They make comic characters out of hackers though, I guess that makes up for a lot.
#Crowdstrike falcon dlp license#
My assumption after the first 5500 is we are effectively using CrowdStrike for free, or a license cost so low that it’d be impossible to ever move. I cannot speak to the security aspect of it, and a lot of these issues are only seen at scale, but I have a less than favorable opinion of their technical chops of making a functional agent. They were able to prevent it once it began and understood the ramifications, but still TrustedInstaller? The biggest issue I had with this one was the fact other customers had the same experience and report, but our SecOps team received no notice from them, or guidance on preventing. This one ended up being approximately 950 machines across the country. Falcon Discover provides the awareness your organization needs to. It can be purchased with CrowdStrike Falcon®’s endpoint protection solution, Falcon Insight. Ever seen a ConfigMgr MP peg itself as devices were reimaged, en masse, across the world? I have. Yes, Falcon Discover is CrowdStrike’s IT hygiene solution, and as part of the Falcon platform, it’s enabled via the same lightweight agent as the rest of CrowdStrike’s platform. Bsod, bricked machine, lines of people needing fixed. Money exchanged hands between my company and Crowdstrike.
#Crowdstrike falcon dlp upgrade#
Thousands of hours lost.ġ) An issue during client upgrade with another DLP product on the device. The syntax doesn't make sense in my head and I am reaching out for some support in making this.Īpproximately 30k physical devices here. Like listen here I wouldn't be opening this ticket if I could just do it myself. It can be purchased with CrowdStrike Falcon’s endpoint protection solution, Falcon Insight. It has taken 2 weeks for them to get back to me on a whitelisting issue, there response was oh you can do it on your own we can't do this on the backend. Yes, Falcon Discover is CrowdStrike’s IT hygiene solution, and as part of the Falcon platform, it’s enabled via the same lightweight agent as the rest of CrowdStrike’s platform. Now we don't have falcon complete but we also didn't have the complete at sentinel one.īut we were sold this buy the cio saying the support and everything would be comparable. If my tam was off for vacation or anything he made sure we had contact info for his backup and I had the same confidence in him.Ĭrowdstrike if I had a critical issue right now in the middle of the day I don't think I would get a response until tomorrow or Monday. I knew if I had a critical issue on a Friday night or the middle of the night any night, I could call the tams cell phone and we would get it handled. If I had an issue I knew my tam would work to get it resolved. 'By putting all the computing power it normally takes to analyze security data up into the cloud, CrowdStrike can correlate data across multiple clients to discover emerging threats and build protections against them almost instantly. With MS, we could have pinged the TAM, who would have run it up the chain and had a technical resource, state side, on, in under an hour.We had sentinel one and the support we got was great I felt taken care of. CrowdStrike ® Falcon for Mobile is based on CrowdStrike’s proven endpoint detection and response (EDR) technology for enterprise endpoints. And that's the biggest gap: This is a true, SEV 1 issue, and their support doesn't allow for that level of support.
#Crowdstrike falcon dlp plus#
On the plus side? Windows Defender and ATP look a lot better. This is a blunder of epic magnitude we had lines 100s deep, and are still calling back remote locations, and walking GMs through going into Safe Mode and restoring the box.
It's what happen when you go IPO: Cut what's not necessary, and increase the pretty graphics on your website. It sucks, it's terrible, it's a horrible tragedy indicative of a lack of testing on CrowdStrike's side, but short of sitting on the phone and commiserating with you, their support is limited. The issue royally *fucks up* the OS sorry, you have to manually rename their folder or System Restore. Their support is limited in what they can do.
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